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FAQ's

Due to the nature of our products, all sales are final. We do not accept returns or exchanges. However, if your item arrives damaged, please contact us within 3 days of receiving the order with proof (such as photos of the damaged product and packaging), and we will replace the item.

We’re sorry to hear that! If your order arrives damaged, please reach out to our customer service team within 3 days of receiving your order. Be sure to include a photo of the damaged product and packaging, and we will arrange a replacement.

Order processing typically takes 2-5 business days. You’ll receive a confirmation email with a tracking number once your order has shipped.

We ship all orders through USPS. Standard Shipping: 3-7 business days Expedited Shipping: 2-3 business days Priority Shipping: 1-3 business days, depending on location. Shipping costs are calculated at checkout, based on your location and order weight.

At this time, we only ship within the United States.

Once your order has shipped, you’ll receive an email with your USPS tracking number. You can track your order via the USPS website or by clicking the link in the email.

Yes, you can cancel your order as long as it hasn’t been shipped. Please contact us as soon as possible if you need to cancel.

We accept all major credit cards, debit cards, and secure online payments.

If your package is marked as delivered but you haven’t received it, please contact USPS directly for assistance. We are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.

If you have any additional questions, feel free to reach out to our customer service team via the Contact Us page. We’re here to help!

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Client service

OUR CONTACTS:

Mon-Fri: 10:00 am - 6:00 pm
Sat: 10:00 am - 2:00 pm
Sun: Closed

orders@belibeauty.com

220 S Main St. Royal Oak, MI 48067

Delivery:

Free delivery all orders of $50 or more of eligible items across any product category qualify.

PAYMENTS:

Credit Card: Visa, MasterCard, American Express

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